Table of Contents
1 Introduction…………………………………………………………………………………………………… 1
1.1 Research Background ………………………………………………………………………………. 1
1.2 Problem Statement …………………………………………………………………………………… 2
1.3 Theoretical Background…………………………………………………………………………….. 4
1.4 Research Objective and Research Questions………………………………………………. 8
1.5 Contributions and Relevance……………………………………………………………………… 9
1.6 Research Design ……………………………………………………………………………………. 10
1.7 Thesis Structure………………………………………………………………………………………12
2 Theoretical Background………………………………………………………………………………..14
2.1 The Theory of Collective Action…………………………………………………………………15
2.2 Platform-Related Theories………………………………………………………………………..25
2.3 Business Ecosystem………………………………………………………………………………..38
2.4 Theoretical Framework …………………………………………………………………………….41
3 The Smart Living Domain ……………………………………………………………………………..47
3.1 From ‘Smart Homes’ to ‘Smart Living’ ……………………………………………………….. 48
3.2 Enabling Technologies for Smart Living Services ………………………………………..53
3.3 Smart Living Service Platforms………………………………………………………………….60
3.4 Smart Living Platform Ecosystems…………………………………………………………….65
3.5 Conclusions ……………………………………………………………………………………………66
4 Case Studies ………………………………………………………………………………………………..68
4.1 Case Study Design ………………………………………………………………………………….68
4.2 Active Life Home……………………………………………………………………………………..73
4.3 Home-based Senior Care…………………………………………………………………………91
4.4 West Orange………………………………………………………………………………………… 106
4.5 Cross-case Analysis ………………………………………………………………………………131
4.6 Alternative explanations for cross-case differences ……………………………………140
5 Survey Study………………………………………………………………………………………………143
5.1 Analytic Hierarchy Process (AHP)……………………………………………………………143
5.2 Research Model……………………………………………………………………………………. 146
5.3 Sample…………………………………………………………………………………………………147
5.4 Operationalization………………………………………………………………………………….148
5.5 Results …………………………………………………………………………………………………152
5.6 Discussion…………………………………………………………………………………………….155
5.7 Limitations…………………………………………………………………………………………….157
5.8 Conclusions ………………………………………………………………………………………….157
6 Discussion and Conclusions……………………………………………………………………….158
6.1 Main Findings ……………………………………………………………………………………….158
6.2 Discussion of Findings……………………………………………………………………………164
6.3 Theoretical Contributions………………………………………………………………………..168
6.4 Contributions to the Smart Living Domain …………………………………………………171
6.5 Recommendations to Practitioners…………………………………………………………..174
6.6 Limitations…………………………………………………………………………………………….176
6.7 Recommendations for Future Research……………………………………………………177
References ………………………………………………………………………………………………………..180
Appendix A: Interview Questions ……………………………………………………………………….197
Appendix B: Questionnaire ………………………………………………………………………………..198
Summary …………………………………………………………………………………………………………..203
Samenvatting …………………………………………………………………………………………………….210
Publications by the author………………………………………………………………………………….218
Curriculum Vitae ………………………………………………………………………………………………..220
NGInfra PhD Thesis Series on Infrastructures …………………………………………………….221
Roadmap onderwerpen
Veerkrachtig ontwerp en onderhoud
